Grand View Health Visitor Policy: Updated March 24, 2023.
The Main Entrance and Emergency Department are now open at the Pavilion at Grand View Hospital.
By choosing Grand View Health for your surgery, you have chosen to be in the care of experienced surgical professionals throughout your entire stay. You will have access to a surgical care plan specifically designed to ensure the best possible experience and outcomes.
Your surgical care plan helps guide you through your upcoming procedure, including what to know about:
Your surgical care plan helps you to understand what to expect:
One day before your surgery, between 3 p.m. and 5 p.m., a nurse from our Surgical Short Stay Unit (SSSU) will call you. At that time, the nurse will tell you:
The nurse will also review your instructions, discuss your medications, and answer any of your questions.
While it’s normal to feel nervous on the day of your surgery, you can rest assured—you are in experienced hands at Grand View Health. The following are a few simple instructions to follow on the day of your surgical procedure:
Before Leaving Home
Your care starts before you leave home. It is important to follow your physician’s instructions as well as these recommendations:
What to Bring to the Hospital
The day of your surgery, you need to bring several items with you to the hospital, including:
Arriving at the Hospital
The day before surgery, a nurse from the SSSU will call you. At that time, the nurse will tell you where and when to report for your surgery.
Ensuring Your Safety
Shortly after you arrive, a colored wristband will be placed on your wrist for identification. To ensure your safety, staff members will repeatedly ask you:
Although this process may seem bothersome, it is for your own safety.
Before Your Surgery Begins
Before your surgery begins, a nurse will:
Then, a doctor (called an anesthesiologist) will visit you to discuss the medicines you will receive to reduce your pain and increase your comfort.
What Your Escort Needs to Know
While you are with your nurse prior to surgery, your escort may want to ask:
Your escort may stay with you until you leave for surgery. Remember, please leave young children with a babysitter.
What is Prohibited at Grand View Health?
Grand View Health is not responsible for personal belongings. Please leave valuables such as credit cards, cash, and jewelry (including your wedding band and engagement ring) at home.
You and your team of physicians, nurses, and other health-care professionals have completed all the necessary preparation. You’re ready for your surgical procedure.
Once in the operating room, you’ll be carefully monitored by Grand View Health’s skilled physicians and nurses. Our team works to ensure that you are as comfortable as possible.
While you are in surgery, your family or friends may choose from several waiting areas, including our:
Your surgeon will speak with your representative immediately after your surgery. Please name one friend or family member whom you would like as your representative. If this individual leaves the waiting room, remember to have him/her leave a telephone number with the receptionist or request a beeper.
If Your Child Needs Surgery
During the surgical procedure, parents need to say goodbye for a short time. Toys and other comfort items must be removed from the operating room. Following surgery, parents may join their children in the Post-Anesthesia Care Unit (PACU).
For the ride home, we suggest that a second adult serve as the driver, so you may comfort your child in the car.
At Grand View Health, we understand that not knowing what to expect after surgery may be just as nerve-racking as the surgery itself. That’s why we provide you with information on what you can expect following your surgical procedure.
Leaving the Operating Room
After your surgery, you will be taken from the operating room to the Post-Anesthesia Care Unit (PACU) or directly to the Surgical Short Stay Unit (SSSU), where a nurse will:
Depending on your type of surgery, you may be admitted and transferred to a nursing unit. If you are receiving same-day surgery, you can expect to stay in the SSSU one to three hours after surgery.
How Will You Feel?
Following your procedure, you may have a sore throat and be sleepy. You may not remember the first hour or two after surgery. Once you’ve recovered, you will be offered a beverage. Loved ones may join you at this time.
Your physician or nurse will give you discharge instructions. Because you may be groggy from your procedure and medication, we suggest that both you and your escort listen to these instructions. We will also give you written instructions.
After your surgery, your physician and/or nurse will talk to you about the following:
You must be fully awake, able to take fluids, empty your bladder, and be relatively comfortable before you may leave for home. Your anesthesiologist or another physician will visit you before you leave.
Picking Up Prescriptions
Please have your escort fill any prescriptions on the way home, so pain medication will be available as needed. If your doctor has prescribed an antibiotic, begin it promptly and take it until it is gone.
Home Care Eligibility
You may be eligible to receive visits from a nurse or therapist in your home during your recovery. Home care is available through Grand View Health’s Home Care Department, which provides:
The Grand View Case Management Department can help you arrange for home care or help coordinate a smooth transition from hospital to a short or long-term living facility.
When to Call Your Doctor
You will need to call your doctor immediately if you have any of the following from your incision or operative site.
If You Cannot Reach Your Surgeon
If you cannot reach your surgeon, call the Emergency Department at Grand View Hospital at 215-453-4674.
If you are experiencing severe problems, such as heavy bleeding, chest pains, or difficulty breathing, call 911 or go to the nearest emergency room immediately.
To learn more about being a patient or visitor at Grand View Health, visit our For Patients & Visitors section.