Grand View Health Visitation Policy

Updated Thursday, February 18, 2021

Grand View Health has modified the visitation policy at our hospital, physician practices, and outpatient centers to help protect the health and safety of our patients and healthcare providers.

Visitors to Grand View Hospital, medical practices or outpatient centers who are not patients, must be in good health and complete a health screening to enter. This includes a series of questions and a temperature scan. Approved visitors to our hospital will also receive a badge that must be worn at all times.


Everyone entering a Grand View Health location is required to wear a mask. Please bring your own clean or recently laundered fabric mask. We are working to assure we have adequate supplies for our workforce during the COVID-19 outbreak. If you do not have a mask, one will be provided.

Hospital and Inpatient Visitation

Visitors are allowed with the following guidelines:

  • One visitor per patient is permitted for patients not being treated or evaluated for COVID-19. We strongly recommend only one person per day to minimize exposure. Visits should be brief if possible.
  • Visitation of a patient nearing the end of life.
  • Parent visitation of a child in Neonatal Intensive Care Unit (NICU).
  • One coach / partner per patient in The Birth and Family Center.
  • One parent / guardian at a time for pediatric patients.
  • One visitor to accompany patients for hospital discharge.
  • One visitor to accompany a patient undergoing surgery or a procedure (visitor must remain in the surgery waiting room or main lobby).
  • One visitor to accompany a patient to the Emergency Department (visitor must remain in the Emergency Department waiting room or with the patient).
  • One attendant, caregiver, or family member will be permitted for patients with an intellectual, developmental or cognitive disability, communication barrier, or behavioral concern.
  • Visitation hours are 11 a.m. – 7:30 p.m. daily.

Visitors will not be permitted to enter any Grand View Health facility under any circumstances if they are:

  • Sick (as defined by our screening protocol).
  • Have a high risk of prior COVID-19 exposure.
  • Have a pending COVID-19 test.
  • Have tested positive for COVID-19.
  • Have traveled from outside Pennsylvania without properly quarantining (evidence of a negative COVID-19 test within 72 hours of arriving in the commonwealth is acceptable).

Outpatient/Physician Office Visits or Tests

For physician office visits or outpatient testing, patients are not allowed a support person unless they have a physical condition requiring assistance or are under 18 years of age. The support person must leave a phone number with staff and will be called when the patient has completed the visit or test.

Obstetrics outpatients may be accompanied by one support person to their outpatient studies such as ultrasound tests.

The Birth and Family Center

Maternity patients are permitted one support partner through the duration of their hospital stay.

Support partners cannot change during the mother’s stay. This minimizes the risk to families, patients, and our labor and delivery team.

Rule out labor – Grand View Health has recently updated the visitor policy for the Birth and Family Center. One support partner, who meets Grand View Health’s health screening criteria, will be able to accompany an expectant mother when visiting the hospital to rule out labor, for non-stress tests and for other medically necessary pre-delivery testing.

Only the support partner is permitted on The Birth and Family Center with the following guidance:

  • Support partners will undergo daily monitoring during the stay in the hospital, including temperature and assessment of symptoms.
  • Support partners will bring their own mask (a clean, dry, freshly laundered cloth mask is acceptable) to be worn at all times in the hospital.
  • Support partners will remain in the patient room for the entirety of the stay, except to visit newborns admitted to NICU; meals will be provided by patient food services at the support partner’s expense.
  • Support partners who do not or cannot adhere to these rules will be asked to leave the premises. Another support partner will not be allowed to replace him/her.

Oncology Patients Receiving Treatment

Grand View Health is not permitting support partners in our infusion treatment or radiation therapy departments unless the patient has a physical condition requiring assistance. The support person must leave a phone number with staff and will be called when the patient has completed treatment.


Drivers for patients receiving treatment may wait in their car. You will receive a call when the patient’s treatment is finished.


Community clergy will only be permitted to visit patients who are nearing end of life and may visit only to offer last rites. Eucharistic ministers may not visit to offer communion. Pastoral care services are available at Grand View Health to support and attend to patients’ diverse spiritual needs.