Grand View Health Visitation Policy

Updated Thursday, November 3, 2022

Effective Thursday, November 3, 2022, Grand View Health is updating its visitor policy.

Inpatient Visitors

  • Daily visiting hours are 9 a.m. – 8 p.m.
  • Non-COVID-positive patients may have two visitors at a time.
  • Visitors are NOT permitted to eat or drink while visiting patients.
    • Visitors may visit the cafeteria to purchase and consume food or drink.
  • Visitors who are unvaccinated must be always fully masked (nose and mouth).
    • Fabric masks are not allowed. If you don’t have an approved mask, one will be provided.
  • Visitors must comply with PPE protocol as directed by staff.
  • Children may visit non-COVID-19 patients.
  • Individuals who are sick or have a pending COVID-19 test may not visit.
  • Locally we are  experiencing an increase of respiratory illnesses in children. Visitors to our pediatric unit are limited to 2 per bedside age 12 years and older.

Patients with a COVID-19 Diagnosis

  • One caregiver or visitor and one alternate individual may visit throughout a patient’s hospital stay. They are the only people who may visit the patient during their stay.
  • Only one of the two designated people may visit on any given day (not both).
  • All visits must be arranged in advance with nursing staff.
  • Visitation may be denied for some patients who need specific treatments.
  • Visitors must always wear full personal protective equipment.


  • Two support partners may accompany mothers during their hospital stay.
  • One support person may stay overnight.
  • Visiting hours for siblings of newborns are from 3 p.m. – 7 p.m. and upon patient request.
  • Two support partners may accompany an expectant mother when visiting the hospital to rule out labor, for non-stress tests, and for other medically necessary pre-delivery testing.
  • Support partners must remain in the patient room except to visit newborns admitted to the NICU or to visit the cafeteria for meals.
  • Support partners who do not or cannot follow these rules will be asked to leave the premises. Another support partner will not be allowed as a replacement.

Neonatal Intensive Care Unit (NICU)

  • Two parents/support persons are permitted.

Emergency Department

  • One visitor may accompany a patient to the emergency department.
    • A visitor must remain in the emergency department waiting room or with the patient.

Outpatient Surgery and Hospital Discharge

  • One support person may accompany patients for hospital discharge.
  • One support person may accompany a patient undergoing surgery or a procedure.
    • Support person must be in good health, adhere to visitor policy, and remain in the surgery waiting room, main lobby or cafeteria.
  • One support person is permitted for patients with an intellectual, developmental or cognitive disability, communication barrier or behavioral concern.


Community clergy are permitted to visit patients. Pastoral care services are available at Grand View Health to support and attend to patients’ diverse spiritual needs. Contact our chaplain at 215-453-4970 or

Cancer Patients Receiving Treatment

  • Grand View Health is not permitting support partners in our infusion treatment or radiation therapy departments unless the patient has a physical condition requiring assistance.
  • The support person must leave a phone number with staff and will be called when the patient has completed treatment.


Drivers for patients receiving treatment may wait in their car.


Patients and visitors will be asked COVID-19 screening questions upon arrival. Visitors with cold or flu-like symptoms or a pending COVID-19 test are not allowed.

Outpatient / Physician Office Visits or Tests

  • Patients may be accompanied by one support person for outpatient office visits or tests.
  • Obstetrics outpatients may be accompanied by one support person to their outpatient studies such as ultrasound test.