Grand View Health Visitation Policy

Updated Monday, July 27, 2020

Grand View Health continues to modify the visitation policy at our hospital, physician practices, and outpatient centers to help protect the health and safety of our patients and healthcare providers as the COVID-19 pandemic evolves.

Information for Patients

Because of the new Pennsylvania travel restrictions, Grand View Health will screen patients for domestic travel, but care will be provided to all, regardless of travel to the states cited for quarantine. The Grand View workforce will wear surgical masks, eye protection and gloves, respecting that all patients could be asymptomatic COVID-19 carriers.

Visitor Information

With the exception of current quarantine recommendations below, visitors to Grand View Hospital, medical practices or outpatient centers who are not patients, must be in good health and complete a health screening to enter. This includes a series of questions and a temperature scan. Approved visitors to our hospital will also receive a badge that must be worn at all times.

  • No person under age 18 is permitted to visit in the hospital at this time.

Interstate Travel policy for visitors, contractors, and Grand View Health workforce members

People who have traveled internationally or to any of these states listed by the Pa. Department of Health, or people who have traveled on a cruise ship, are asked to quarantine for 14 days upon return to Pennsylvania and will not be permitted to visit Grand View Hospital until the 14-day quarantine is complete. Visitors and our workforce, including contractors, must comply with these rules to enter Grand View Health facilities.

Hospital and Inpatient Visitor Policy (for those who have not traveled to restricted states)

Inpatient visitation hours are from 11:00 a.m. – 8:00 p.m. Visitors are allowed with the following guidelines:

  • Visitation of a patient nearing the end of life.
  • One visitor per patient is permitted for patients not being treated or evaluated for COVID-19.
  • Parent visitation of a child in Neonatal Intensive Care Unit (NICU).
  • One coach/partner per patient in The Birth and Family Center. The coach/support partner is allowed to visit once a day during the stay.
  • One parent/guardian at a time for pediatric patients.
  • One visitor to accompany patients for hospital discharge.
  • One visitor to accompany a patient undergoing surgery or a procedure (visitor must remain in the surgery waiting room, cafeteria, or main lobby).
  • One visitor to accompany a patient to the Emergency Department (visitor must remain in the Emergency Department waiting room or with the patient).
  • One attendant, caregiver, or family member will be permitted for patients with an intellectual, developmental or cognitive disability, communication barrier, or behavioral concern.

The Birth and Family Center

Maternity patients are permitted one support partner through the duration of their hospital stay. Support partners cannot change during the mother’s stay. This minimizes risk to families, patients, and our labor and delivery team.

Ruling out labor — To reduce Personal Protective Equipment (PPE) consumption during the short time of this encounter, no visitation will be permitted in the triage area on the maternity unit. Unless delivery appears imminent, the person who accompanies the patient to the hospital will be asked to wait in the main lobby while open, a vehicle, or leave the campus and return for pickup if patient is discharged. One support person will be permitted to accompany the patient if she is admitted for delivery.

Labor and Delivery / Mother-Baby Units

Only the support partner is permitted on The Birth and Family Center with the following guidance:

Support partners will:

  • Undergo daily screening before entering the hospital, including temperature and assessment of symptoms.
  • Bring their own masks (a clean, dry, freshly laundered cloth mask is acceptable) and must be worn at all times in the hospital.
  • Remain in the patient room, except to visit newborns admitted to the Neonatal Intensive Care Unit (NICU) or visit the cafeteria.

If the mother is a suspected or confirmed COVID-19 patient and separation with newborn is performed as recommended by CDC, the support partner cannot move between mother’s isolation room and newborn isolation room/nursery. Ideally, the support partner for the mother in Labor and Delivery becomes the newborn support partner and no longer visits the mother; a new support partner for the mother is not allowed. If the mother and newborn are in one room, then the support partner stays in the room with both, primarily to provide newborn care.

Outpatient Office Visits or Tests (includes MFM)

For physician office visits or outpatient testing, patients are allowed one support person.

Oncology Patients Receiving Treatment

Grand View Health is not permitting support partners in our infusion treatment or radiation therapy departments unless the patient has a physical condition requiring assistance. The support person must leave a phone number with staff and will be called when the patient has completed treatment.


Drivers for patients receiving treatment may wait in their car. You will receive a call when the patient’s treatment is finished.


Community clergy will only be permitted to visit patients who are nearing end of life and may visit only to offer last rites. Eucharistic ministers may not visit to offer communion. Pastoral care services are available at Grand View Health to support and attend to patients’ diverse spiritual needs.