Grand View Health Visitation Policy

Updated Monday, July 6, 2020

Grand View Health has modified the visitation policy at our hospital, physician practices, and outpatient centers to help protect the health and safety of our patients and healthcare providers.

Visitors to Grand View Hospital, medical practices or outpatient centers who are not patients, must be in good health and complete a health screening to enter. This includes a series of questions and a temperature scan. In compliance with Governor Wolf’s directive issued July 2, 2020, individuals who have traveled to any of the states listed below should quarantine for 14 days upon return to Pennsylvania. Visitors and our workforce, including contractors, must be in compliance with these rules to enter Grand View Health facilities. Approved visitors to our hospital will also receive a badge that should be worn at all times. No person under age 18 is permitted to visit in the hospital at this time.

  • Alabama
  • Arizona
  • Arkansas
  • California
  • Florida
  • Georgia
  • Idaho
  • Louisiana
  • Mississippi
  • Nevada
  • North Carolina
  • South Carolina
  • Tennessee
  • Texas

Hospital and Inpatient Visitation

Visitors are allowed with the following guidelines:

  • Visitation of a patient nearing the end of life.
  • One visitor per patient is permitted for patients not being treated or evaluated for COVID-19.
  • Parent visitation of a child in Neonatal Intensive Care Unit (NICU).
  • One coach/partner per patient in The Birth and Family Center.
  • One parent/guardian at a time for pediatric patients.
  • One visitor to accompany patients for hospital discharge.
  • One visitor to accompany a patient undergoing surgery or a procedure (visitor must remain in the surgery waiting room, cafeteria, or main lobby).
  • One visitor to accompany a patient to the Emergency Department (visitor must remain in the Emergency Department waiting room or with the patient).
  • One attendant, caregiver, or family member will be permitted for patients with an intellectual, developmental or cognitive disability, communication barrier, or behavioral concern.

The Birth and Family Center

Maternity patients are permitted one support partner through the duration of their hospital stay. Support partners cannot change during the mother’s stay. This minimizes risk to families, patients, and our labor and delivery team.

Ruling out labor — To reduce Personal Protective Equipment (PPE) consumption during the short time of this encounter, no visitation will be permitted in the triage area on the maternity unit. Unless delivery appears imminent, the person who accompanies the patient to the hospital will be asked to wait in the main lobby while open, a vehicle, or leave the campus and return for pickup if patient is discharged. One support person will be permitted to accompany the patient if she is admitted for delivery.

Labor and Delivery / Mother-Baby Units

Only the support partner is permitted on The Birth and Family Center with the following guidance:

Support partners will:

  • Undergo daily monitoring during the stay in the hospital, including temperature and assessment of symptoms.
  • Bring their own masks (a clean, dry, freshly laundered cloth mask is acceptable) to be worn at all times in the hospital.
  • Remain in the patient rooms for the entirety of the stay, except to visit newborns admitted to the Neonatal Intensive Care Unit (NICU); meals will be provided by patient food services at the support partners’ expense.

If the mother is a suspected or confirmed COVID-19 patient and separation with newborn is performed as recommended by CDC, the support partner cannot move between mother’s isolation room and newborn isolation room/nursery. Ideally, the support partner for the mother in Labor and Delivery becomes the newborn support partner and no longer visits the mother; a new support partner for the mother is not allowed. If the mother and newborn are in one room, then the support partner stays in the room with both, primarily to provide newborn care.

Outpatient Office Visits or Tests (includes MFM)

For physician office visits or outpatient testing, patients are allowed one support person.

Oncology Patients Receiving Treatment

Grand View Health is not permitting support partners in our infusion treatment or radiation therapy departments unless the patient has a physical condition requiring assistance. The support person must leave a phone number with staff and will be called when the patient has completed treatment.


Drivers for patients receiving treatment may wait in their car. You will receive a call when the patient’s treatment is finished.


Community clergy will only be permitted to visit patients who are nearing end of life and may visit only to offer last rites. Eucharistic ministers may not visit to offer communion. Pastoral care services are available at Grand View Health to support and attend to patients’ diverse spiritual needs.