Grand View Health Visitation Policy

Updated Thursday, December 30, 2021

We request that all visitors to Grand View Health are fully vaccinated against COVID-19. This is for the safety of everyone.

Effective Friday, Dec. 31, 2021, Grand View Health updated the visitor policy for the safety of our patients, staff and community. Individuals who don’t comply with our visitation policy will lose visitation privileges.



Inpatient Visitors

  • Daily visiting hours are 10 a.m. – 7 p.m.
  • Non-COVID-positive patients may have one visitor at a time.
  • Visitors are NOT permitted to eat or drink while visiting patients.
    • Visitors may visit the cafeteria to purchase and consume food or drink.
  • Visitors must be fully masked (nose and mouth) at all times.
    • Fabric masks are not allowed. If you don’t have an approved mask, one will be provided.
  • Visitors must be 16 years of age or older.
  • We request visits be limited to 60 minutes or less.
  • Individuals who are sick or have a pending COVID-19 test may not visit.

Patients with a COVID-19 Diagnosis

  • No visitors are permitted for patients with COVID-19.
    • Exceptions may be considered and approved for patients who are at end of life.


  • One support partner will be able to accompany an expectant mother when visiting the hospital to rule out labor, for non-stress tests and for other medically necessary pre-delivery testing.
  • One support partner is permitted in the Labor and Delivery Unit.
  • A support partner must remain in the patient room except to visit newborns admitted to NICU or to visit the cafeteria for meals.
  • A doula is welcome, in addition to a support person. A doula must show proof of professional certification and COVID-19 vaccination.
  • Mothers diagnosed with COVID-19 may have one visitor who may not leave the mother’s room post-partum.
  • Individuals who don’t adhere to these rules will be asked to leave the premises. A new support partner will not be permitted to replace him/her.

Neonatal Intensive Care Unit (NICU)

  • Two parents/support persons are permitted.
  • No additional visitors are permitted.

Emergency Department

  • One visitor may accompany a patient to the Emergency Department.
    • A visitor must remain in the Emergency Department waiting room or with the patient.

Outpatient Surgery and Hospital Discharge

  • One support person may accompany patients for hospital discharge.
  • One support person may accompany a patient undergoing surgery or a procedure.
    • Support person must be in good health, adhere to visitor policy and remain in the surgery waiting room or main lobby.
  • One support person is permitted for patients with an intellectual, developmental or cognitive disability, communication barrier or behavioral concern.


Community clergy are permitted to visit patients. Pastoral care services are available at Grand View Health to support and attend to patients’ diverse spiritual needs. Contact our chaplain at 215-453-4970 or

Cancer Patients Receiving Treatment

  • Grand View Health is not permitting support partners in our infusion treatment or radiation therapy departments unless the patient has a physical condition requiring assistance.
  • The support person must leave a phone number with staff and will be called when the patient has completed treatment.


Drivers for patients receiving treatment may wait in their car.


Patients and visitors will be asked COVID-19 screening questions upon arrival. Visitors with cold or flu-like symptoms or a pending COVID-19 test are not allowed.

Outpatient/Physician Office Visits or Tests

  • Patients may be accompanied by one support person for outpatient office visits or tests.
  • Obstetrics outpatients may be accompanied by one support person to their outpatient studies such as ultrasound tests.

Support Groups

All support groups will be virtual until further notice.


Volunteers have returned to work in the gift shop, radiology holding area and to some offices. Volunteers are not able to visit patient rooms.