Outpatient Surgery/Procedures Information

No support person is permitted to accompany a patient for a procedure or same-day surgery unless warranted because of the patient’s physical condition (e.g., blindness). The support person must leave a phone number with staff and will be called when the patient is ready for discharge.

Outpatient Office Visits or Tests

For physician office visits or outpatient testing, patients are not allowed a support person unless they have a physical condition requiring assistance or are under 18 years of age. The support person must leave a phone number with staff and will be called when the patient has completed the visit or test.

Outpatient Visitation Policy for Oncology Patients Receiving Treatment

Grand View Health is not permitting support partners in our infusion treatment or radiation therapy departments. Support partners must follow the guidelines for Outpatient Office Visits or Tests. If the patient has a physical condition requiring assistance, a support partner may accompany him/her. The support person must leave a phone number with staff and will be called when the patient has completed treatment.

Attention Drivers

Drivers for patients receiving treatment must either go home or wait in the car. The patient must have your phone number. You will receive a call when the patient’s treatment is finished.

Masks

Visitors wearing N95 masks with vents, gators, fabric masks or shields (without an accompanying approved mask) are not permitted. Anyone visiting with these masks will be provided with an approved mask to be worn at all times during their visit to any of our physician practices or facilities.

In accordance with the Centers for Disease Control and Prevention (CDC) recommendations and Governor Wolf’s directives, all patients will wear a surgical mask at all times except when in a room alone. This includes:

• On entrance to the hospital.
• When being transported.
• When a health care worker or other visitor enters their room.

Surgery Waiting Room Policy

The support partner for patients undergoing surgery or a procedure cannot remain in the hospital during the procedure. The support person will be called when the patient is ready for discharge.