The Health Information Management Department (HIM) at Grand View Health protects the confidentiality of your medical records while allowing your healthcare providers to deliver consistent quality care. To obtain a copy of your medical records, refer to the information below or click on our list of frequently asked questions.

If you have any questions or concerns, please contact our Health Information Management department at 215-453-4850 or Fax: 215-453-4341. Department hours are Monday to Friday 8 a.m. – 5 p.m.

Request Your Medical Record

To request your medical records, complete the Authorization for Release of Health Information (Patient Authorization for Release form), available for download here. You can also request the form at any of our outpatient centers. Once you’ve completed the Patient Authorization for Release form, there are four ways you can send it to us:

  • Mail the completed form to the address below
  • Fax the completed form to 215-453-4341.
  • Email the completed form to us at
  • Call the Health Information Management department at 215-453-4850.

Grand View Health
Health Information Management Department
Attn: Release of Information
700 Lawn Avenue, Sellersville, PA 18960

Authorization Signature For Your Records

The following are authorized to sign for the release of your health information:

  • Yourself (not your spouse)
  • A parent if the patient is under 18 years of age
  • A minor (14-17 years old) receiving psychiatric, drug/alcohol services, or who has a child
  • Both parents and minor if the patient is age 12-17 years and receiving drug/alcohol services
  • Legal guardian (must provide proof of guardianship)
  • Power of Attorney if the patient is unable to sign. (Power of Attorney documentation must be presented.)

Executor/representative of estate for deceased patient and a copy of a “short form” death certificate presented. (Must provide proof of Executorship.)

Receiving Your Requested Health Information

Medical records are mailed, not faxed, about 7-10 business days from the date that the signed request is received. If you need your records immediately or want to pick them up in person, call 215-453-4850. Photo identification is required if you are picking up your medical records in person.

If you wish to have your records sent to another healthcare facility other than the ordering facility or a Grand View affiliate, you will need to complete a Authorization for Release of Health Information (Patient Authorization for Release form), available for download here, with the receiving healthcare facilities information on it as the disclosed party.

How To Download Your Medical Records

For your convenience, you may download your medical records from If you select the download option, an email will be sent to you with a link to a secure platform for downloading it.

Medical records are also available on a CD for your convenience. Please contact us at 215-453-4850 for more information.


If you request records other than for continued care, an invoice will be issued for your payment. The invoice will be sent to the address listed on the Patient Authorization for Release form. Grand View Health will mail the records to you or records can be picked up at Health Information Management at Grand View Health. Payments can be made by Credit Card or Check. Please make all checks payable to “CIOX Health”. Fees for medical records are state regulated and HIPAA compliant for patient requests.