At Grand View Health, we know that visits from loved ones and friends can play a vital role in patient recovery. While we welcome visitors, we do ask that you follow Grand View’s visiting hours and visitation policies.

Thank you for visiting and for your cooperation.

Parking

Free visitor parking is available in the parking lots adjacent to the hospital. Handicapped parking is provided on the circle drive near the hospital’s main entrance. Additional handicapped parking is available behind the hospital. Parking is not permitted directly in front of either entrance.

The “Grand View Gofer” golf cart, which provides rides to patients and visitors from the parking area to the hospital entrance, is usually available Monday through Friday from 7:30 a.m. to 4:30 p.m.

Internet

Laptops, cell phones and other wireless electronic devices may be used in patient rooms. Grand View’s free guest wireless network that may be accessed by patients and visitors throughout the hospital and outpatient center lobbies. To access the network, allow your device to discover available wi-fi connections, select the “GVH-guest” network, and accept the internet use policy.

Cafeteria & Vending Machines

Cafeteria

The hospital offers a cafeteria, coffee bar and a vending area. Visitors are welcome to dine in the hospital’s cafeteria, located on the second floor. Featured items include hot meals, soups, salads and deli bars, grill-to-order items, soft serve, desserts, snack items and hot and cold beverages. The hours are:

  • Breakfast: 7-10:30 a.m.
  • Lunch: 11 a.m.-2 p.m. (soups, salads and sandwiches available 2-4:30 p.m.)
  • Dinner: 4:30-6:30 p.m.

Vending Area

The vending area is located near the exit of the cafeteria. Vending machines contain items prepared by Food and Nutrition Services as well as popular commercial items. Selections include soups, sandwiches, salads, snack foods, beverages and chilled or frozen entrees for heating in the microwave oven. The change machine accepts $1, $5, $10 and $20 dollar bills. Soft drink machines are located on each patient floor and near the Department of Emergency Medicine.

Automated Teller Machine (ATM)

An automated teller machine (ATM) is located on the hospital’s first floor near the outpatient entrance.

Smoking, Alcohol & Drug Policy

Grand View Health is a non-smoking, alcohol-free and drug-free facility. Alcoholic beverages, smoking, drugs and tobacco products are prohibited in all Grand View Health buildings and properties. This restriction applies to patients, visitors and staff.

Spiritual Support

Spiritual comfort in times of illness, injury or the death of a loved one can be an important part of the healing process. The unexpected fears and overwhelming threat of an uncertain future can often send patients and their families in search of spiritual, emotional and physical healing. Patients of all faith are invited to our chapel and pastoral support services.

Nellie Hoffecker Interfaith Memorial Chapel

The Nellie Hoffecker Interfaith Memorial Chapel, located just outside the Intensive Care Unit (ICU) on the second floor, is always open for private meditation/prayer or the lighting of a votive candle.

Pastoral Care

At Grand View Health, compassionate spiritual and emotional support is available to patients and their families during times of illness. Care is provided by a full-time chaplain, clergy and lay volunteer chaplains, as well as chaplain interns through the Clinical Pastoral Education (CPE) program of Penn Foundation.

Chaplains work together with physicians, nurses and other healthcare staff, as part of a team dedicated to holistic patient care. A chaplain visits daily with most newly admitted patients to listen empathetically and offer spiritual support, comfort, prayer and a devotional booklet. With permission, and when religious affiliation is indicated, one of our chaplains will notify a patient’s clergyperson of their admission to the hospital.

Pastoral Care is interfaith in approach and is sensitive to the diversity of religious expression. Requests for a visit by a chaplain can be directed through any hospital staff member. Area pastors or authorized church lay representatives with a proper Grand View Health identification badge may visit their congregation members at any time. Contact our chaplain at 215-453-4970.

Ethics Program

You or your family may need to make challenging medical decisions. In addition to our Pastoral Care Department and patient representative, a case manager can arrange for you to speak with a member of our ethics committee.