Within our Department of Emergency Medicine, you can expect to receive comprehensive emergency care from our specially trained and experienced staff. Our goal is to meet your needs in the best and fastest way possible, while providing safe and high-quality emergency healthcare. Please take into consideration that our staff prioritizes care based on the seriousness of a patient’s medical condition.
Evaluating Your Urgent Needs
- Triage: As soon as you enter the Department of Emergency Medicine, see the receptionist, who will introduce you to a registered nurse, called a triage nurse. The nurse will determine the severity of your injury or illness. We will take your blood pressure, pulse and temperature and record it in the computer. The nurse will send you directly to the treatment area if you need help immediately or registration for less serious needs.
- Registration: Sometime during your Emergency Department visit, you will need to register, which is different from checking in with the receptionist. If you are seriously ill or injured, this will happen once your condition is stable. Otherwise, you will register with your personal information, medical history and insurance information as soon as the triage nurse has seen you.
- Evaluation & Treatment: In the treatment area, a specialized Emergency Medicine physician, nurse practitioner or physician assistant will evaluate and treat you. If needed, you will undergo testing so we can learn more about your illness or injury. In most cases, this takes between two and three hours as you may need to wait for X-rays or lab work.
- Re-Evaluation & Decision-Making: After we have your test results, your doctor or another staff member will check you again. We will tell you if it is safe for you to leave. We may suggest that you stay in the hospital for further treatment.
- Admission or Discharge: If you need to be admitted, you will go to a nursing unit. Usually, this unit specializes in the type of treatment you need. If no beds are available in the hospital, you may remain in the Emergency Department for some time. If you are well enough to go home, we will instruct you about the care you will need. This may include medications. We will also tell you whether you need to see your family doctor or a specialist.
- Billing & Financial Assistance: If you have questions about your insurance, please talk to your insurance company, HMO or family doctor. Be prepared to pay co-pays at the time of your visit to the Department of Emergency Medicine. If you do not have insurance or are worried you may not be able to pay for part or all of the care, please talk to us. We will suggest how you can get help. The receptionist can arrange for you to speak with a Grand View case manager. You may also call Grand View Patient Financial Services at 215-453-4608.
Department of Emergency Medicine
700 Lawn Avenue
Sellersville, PA 18960
We know your time is valuable and we truly appreciate your patience and understanding while we work to provide efficient, quality healthcare in the Department of Emergency Medicine. Please accept our sincere apologies for any inconvenience or delay you experience during your visit with us.