COVID-19 General Information

COVID-19 is unprecedented in modern day healthcare. Here you will find resources and information about our plans to care for the community during this outbreak.

Developments surrounding the coronavirus pandemic continue to evolve. Grand View Health is dedicated to keeping you informed about the impact of COVID-19 on our community and the work we are doing to protect patients, visitors and the dedicated members of our workforce throughout the outbreak.

New Mask Guidelines: Updated April 4, 2020

Anyone entering  Grand View Hospital will be required to wear a mask, effective Sunday, April 5.  Masks will also be required at our Outpatient Centers beginning Tuesday, April 7.  When possible, please bring your own clean or recently laundered fabric mask. We are working to assure we have adequate supplies for our workforce during the COVID-19 outbreak. If you don’t have a mask, one will be provided.  Contamination of physical surfaces can occur for patients who are asymptomatic so this additional requirement assures greater protection for everyone in our facilities.

COVID-19 Questions? Call the Grand View Health COVID-19 Hotline

Hours: 7 Days a Week, 7:00 a.m. – 7:00 p.m.

To help community members answer their questions about the novel coronavirus (COVID-19) pandemic and schedule appointments to see a Grand View Health provider, we’ve established the GVH COVID-19 Hotline at 215-453-4100 . Our clinical team will provide information and guidance based on the latest recommendations from the Centers for Disease Control and Prevention (CDC) and the Pennsylvania Department of Health.

Staffed by Grand View Health professionals, the hotline is the place to call with questions such as:

  • How do I get screened and tested?
  • Can I make an appointment with a Grand View Health provider?
  • Where is the closest GVH location where I can receive care?

At this time, patients in need of diagnostic imaging or testing and those visiting our practices will only be seen if they have a scheduled appointment.

Grand View Health Virtual Visits Now Available

Not feeling well enough to travel to your physician? Telemedicine may be the answer. Through the Meditech MHealth app, you can connect with your physician from almost anywhere, though we do recommend a place that is private and quiet. Learn more about availability and how to sign up at gvh.org/telemedicine.

Enhanced Protection and Safety Precautions

In addition to our standard COVID-19 screening procedures, all members of our workforce, patients and visitors to any Grand View Health facility will be required to have a temperature screening prior to entering.  Individuals with a fever (a temperature of 100 Fahrenheit of higher as per the Centers for Disease Control and Prevention guidelines) will be immediately escorted to a room for further evaluation by a member of Grand View’s medical team. Members of Grand View’s workforce with a temperature of, or greater than, 100 will be sent home and will not be permitted to return to work for 14 days. Clearance from Workplace Health and Wellness will be required in order to return to work.

Visitor Policy at Grand View Hospital and Facilities

To keep patients, staff and community members safe during the ongoing Coronavirus (COVID-19) outbreak, Grand View Health is implementing visitor restrictions to mirror those of other nearby health systems.  Presently, we are only allowing visitors in our hospitals and inpatient facilities under these circumstances:

  • Visiting a patient nearing the end of life
  • One coach or partner for patients on inpatient rehab
  • One parent/guardian at a time for pediatric patients
  • One visitor to accompany patients leaving the hospital
  • One visitor for patients undergoing same-day surgeries and procedures
  • One visitor per patient in the Emergency Department
  • No child under age 12 may visit a patient in the hospital

Labor and Delivery: Maternity patients are permitted one support partner throughout the duration of their hospital stay. Once screened, only that partner may support the mother and they may not leave the hospital. A mother may not have multiple partners who “switch out” throughout the mother and baby’s hospital stay.  This minimizes risk to all families, hospital patients and our labor and delivery team.

Patients and their designated visitor may enter Grand View Hospital through the Main entrance and the Emergency Department only. Staff will conduct a screening procedure at this time and visitor badges will be issued.

In all outpatient facilities, one visitor may accompany a patient for an outpatient appointment, procedure, same-day surgery or Grand View Medical Practice scheduled office visit. We will make reasonable accommodations for pediatric visits as long as any sibling visitors are in good health. We understand these restrictions may cause some difficulties, but we are implementing them for the safety of all of our patients, visitors and employees during this time of great caution.

OB/GYN Associates: No guests will be permitted in our practice until further notice unless the patient is a minor. This is necessary to ensure there is a safe social distance in our waiting room and is a necessary precaution for providers and patients during clinical examination.

Testing for COVID-19

Grand View Health’s hospitals and outpatient facilities do not have testing equipment and are not currently testing for COVID-19.

If you suspect you need to be tested, here are your options at this time:

  • Testing for COVID-19 is being coordinated through the Pennsylvania Department of Health.Grand View Health COVID-19 Hotline – 215-453-4100
  • If you are experiencing symptoms, or need to schedule an appointment with a provider, call us. Our medically trained staff is also able to expedite COVID-19 screening and testing and direct you to the appropriate facility.