Health Information Management
How do I obtain my medical records?
Frequently Asked Questions
Who is authorized to sign a Patient Authorization for Release of Information?
How do I complete the Patient Authorization?
Where do I send the completed Patient Authorization Form?
Is there a cost to obtain medical records?
When may I expect to receive my records?
What if I need to get my medical records for continued medical care with another physician or at another health care facility?
When will my child's birth certificate be ready?
Q. How do I obtain my medical records?
A. You will need to complete a "Patient Authorization for Release of Information" form. You may obtain this by clicking here, calling the Health Information Management department at 215-453-4850, or by coming to the Health Information Management department at Grand View Hospital (we are located on the 1st floor and directions are available at the Information Desk). The department hours are 8 am to 5 pm Monday through Friday. When picking up records, photo identification must be presented.
Q. Who is authorized to sign a Patient Authorization for Release of Information?
A. The following are authorized to sign:
- Yourself (Not your Spouse)
- A parent if the patient is under 18 years of age
- A minor, age 14-17 years, receiving psychiatric, drug/alcohol services, or who has a child
- Both parents and minor if the patient is age 12-17 years and receiving drug/alcohol services
- Legal Guardian (must provide proof of guardianship)
- Power of Attorney if patient is unable to sign. (the Power of Attorney documentation must be presented.
- Executor/representative of estate for deceased patient and a copy of a “short form” death certificate presented. (must provide proof of Executorship)
Q. How do I complete the Patient Authorization?
A. Completely fill out the form in its entirety. Include dates of service (if no dates are given, we will give the last 2 years of information) and type of information needed, for example:
- History & Physical
- Final Summary
- Emergency Room Report
- Operative Report
- Pathology Report
- Laboratory Reports
- X-Ray reports/films/imaging reports
Q. Where do I send the completed Patient Authorization Form?
A. You may mail, fax or upload the completed form to:
Grand View Hospital
Health Information Management Department
Attn: Release of Information
700 Lawn Avenue
Sellersville, PA 18960
Q. Is there a cost to obtain medical records?
A. Yes. Copy costs are regulated by the Commonwealth of Pennsylvania, for a fee schedule click here.
Q. When may I expect to receive my records?
A. Records are mailed (not faxed) about 7-10 days from the date that the signed request is received. If you need your records immediately or want to pick them up in person, please call 215-453-4856.
Q. What if I need to get my medical records for continued medical care with another physician or at another health care facility?
A. You will need to complete a Patient Authorization for Release form including the name, address and fax number of the doctor or health care facility to receive the records. We will mail/fax the records to the doctor and/or facility or you may pick them up in person. There is no charge for these records.
Q. When will my child's birth certificate be ready?
A. For information on obtaining your child's birth certificate please click here.