Patient Information Request Policy
All policies are in accordance with the Health Insurance Portability and Accountability
Act's (HIPAA) privacy rule and the American Hospital Association's
Guidelines for Releasing Information on the Condition of Patients.
Guidelines are consistent throughout Grand View Hospital.
Information about the condition of an inpatient, outpatient or Emergency
Department patient will be released only if the inquiry specifically contains
the patient's name.
Patient conditions will be released according to the following approved
Definitions of Patient Conditions
- Undetermined: Patient is awaiting physician and/or
- Good : Vital signs are stable and within
normal limits. Patient is conscious and comfortable. Indicators are excellent.
- Fair : Vital signs are stable and within
normal limits. Patient is conscious, but may be uncomfortable. Indicators
- Serious : Vital signs may be unstable and not
within normal limits. Patient is acutely ill. Indicators are
- Critical : Vital signs are unstable and not within normal
limits. Patient may be unconscious. Indicators are unfavorable.
Note: The term "stable" should not be used as a condition. Furthermore,
this term should not be used in combination with other conditions, which, by
definition, often indicate a patient is unstable.
Public relations and marketing representatives will not release information
- Patients who request that no information be released.
- Patients who are involved in domestic violence, rape,
sexual abuse, child/elderly abuse, chemical dependency or attempted suicide.
- Patients in danger as determined by law enforcement
- Patients who are under the age of 18, without a
parent or legal guardian's written consent.
- Discharged patients who have not given written