When visiting the Emergency Department (ED) at Grand View Hospital, there are a number of ways you can help make the process go as smoothly as possible.

• Bring a list of current medications.
• Respect patient privacy.
• Call your regular doctor after your ED visit for follow-up care or any referrals you may need.
• Ask questions if you do not understand something the ED staff does or tells you.
• Take any medications as ordered. Do not skip or take extra doses of medications.
• Provide complete, truthful insurance information. If you do not have enough insurance coverage or need help in paying your bill, we may be able to assist you.
• Know that X-rays done in the ED are read by the ED physicians. A board certified radiologist will also review the images within 24 hours and provide an official report.
• Realize that the results of any cultures taken in the ED will be available in about 48 hours. If the results show you need further treatment, the ED staff will notify you.
• Know that the purpose of treatment provided in the ED is to screen and treat emergency conditions only. If your condition does not improve, you may need further evaluation. In these cases, you should either return to the ED or contact your doctor. Even if an evaluation in the ED is within normal limits, your condition can change. If your symptoms continue or get worse, see your regular doctor.

Bring a checkbook or credit card; co-payments are now collected during your visit to the Emergency Department.

If you do not have a primary or family doctor, call the Grand View Information Line at 215-453-4300 or find a physician online. We can help you find a doctor that best suits your needs.

For additional information on emergency care services at Grand View Hospital, call 215-453-4674.

For more information on Grand View Hospital and our services, call 215-453-4300 or send us a question today.